Dent Source Frequently Asked Questions

Contact your car insurance provider to see if auto hail damage repair is covered in your policy. Next, follow up with your agent if you do not know where to start the claim process. Make an appointment to have an insurance adjuster estimate the damage and issue payment to you. This will give you control over the repair. Give us a call for more information on auto hail repair. 

Yes, usually you will have to pay your deductible. Fortunately, Dent Source has a deductible assistance program. Just ask one of our on-site dent pros during your free hail estimate appointment. Choose Dent Source for all of your auto hail repair needs. *Restrictions Apply

A standard hail estimate time takes about 30-45 minutes. During this time, the estimator follows a specific format of identifying the severity and quantity of dents on all panels. In addition, the estimator communicates with you to answer all questions you may have about the repair and obtains all accurate vehicle information. According to Enlyte, approximately 80%-90% of dents and dings can be treated by using paintless dent repair. Give us a call for more information on our auto hail repair services. 

Contact your car insurance provider to see if auto hail damage repair is covered in your policy. Every insurance company handles hail claims differently. Follow up with your agent if you do not know where to start the claim process. Make an appointment to have an insurance adjuster estimate damage and issue payment to you giving you control over the repair. Clean the exterior of your vehicle to ensure that the best estimate can be given. Tell your adjuster that Dent Source is your dent repair shop of choice. Depending on the storm's severity and damage to your vehicle, repair times can vary. For light to moderate hail damage repair, it may take 1 to 3 days, but for severe damage that needs paintless dent repair shop participation, for panel replacement and paintwork. The repairs may take 2 to 3 weeks.

No. Hail damage is a comprehensive claim. This means it is a no-fault claim. If you need quality auto hail repair, choose Dent Source. 

Damage from two hail storms can total a car that could have withstood one at a time. No, you should not wait for the next hailstorm to hit before getting your vehicle repaired. If you need quick and dependable auto dent repair, give us a call today. 

A clean vehicle allows the estimator to see the hail damage clearly. Dust and dirt can often mask hail damage, causing inaccurate estimates and delays in the paintless dent repair process. For more information on preparing for our auto dent repair services, give us a call. 

Pre-loss condition is the condition of a vehicle prior to auto hail damage. This includes damage not caused by the hail storm. Damage that is not hail-related will not be covered in the auto hail repair service. 

This means that additional operations, parts, or repair needs are necessary to complete the repair of the vehicle above the original estimate. In some cases, the original estimate is insufficient to perform the full auto dent repair service. 

This depends on the severity of the hail damage. Plan on between two to five days. We will be able to give you a more accurate time during your consultation with our paintless auto dent repair specialists.

No. By law, you have the right to take the vehicle to the shop of your choosing. Just because an insurance company pushes a paintless dent repair facility at you doesn’t mean that their repairs are any better or that they have a better warranty than anyone else. In fact, 95% of the repairs taken to body shops or dealerships, etc., are outsourced to companies like Dent Source.

Yes, we work with all insurance companies. For more information on insurance for your auto dent repair, please give us a call. 

Should something ever happen to the areas that suffered hail damage the insurance company paid to repair, and you did not repair them, the insurance company may deduct the amount previously paid to repair the hail damage from your second claim. That check may look nice now, but if you leased your vehicle it is in your contract that you are responsible for all damage. If you turn it back in with hail damage then you will have to pay for it out of pocket. If you trade in your vehicle you may only receive half or less of the actual vehicle value. A restoration for “unrepaired damage” may be in effect on your insurance policy.